EKit support?

Hi,

Just curious - since Ekit has been discontinued, is is possible to get
support for it? Some of our customers purchased it when it was an
official product, and they still have some problems they want to
solve.

Do you QSSL folks still provide support for Ekit?

Thank you.

  • Nick

we built specific components for specific customer’s needs. and it was done
under oem contract.
if your customer falls into that category and they wish to talk about
some issues then please have them talk with us.
(well, have them talk to us regardless, but you know what i mean).

if you have more details, please post them here or to your support
conference.

Nikolai Gorbunov <n.gorbunov@swd.ru> wrote:

Hi,

Just curious - since Ekit has been discontinued, is is possible to get
support for it? Some of our customers purchased it when it was an
official product, and they still have some problems they want to
solve.

Do you QSSL folks still provide support for Ekit?

Thank you.

  • Nick


Randy Martin randy@qnx.com
Manager of FAE Group, North America
QNX Software Systems www.qnx.com
175 Terence Matthews Crescent, Kanata, Ontario, Canada K2M 1W8
Tel: 613-591-0931 Fax: 613-591-3579

we built specific components for specific customer’s needs. and it
was done
under oem contract.
if your customer falls into that category and they wish to talk
about
some issues then please have them talk with us.

Actually not, the case is a bit more of a mess. They have the 4.24
Ekit using which they developed an Efsys driver for a custom board,
but some things went wrong, and now they suspect Ekit’s libs to
misbehave.

(well, have them talk to us regardless, but you know what i mean).

I’d be glad to, but here we face what people refer to as the language
barrier :slight_smile: Most of our customers would really frustrate QSSL’s tech
support with their English, and this is where our help comes :slight_smile:

if you have more details, please post them here or to your support
conference.

Yes I do. I’ve asked the guys for additional diag info, as soon as I
get it, I’ll put it into my QUICS dir (swdstp). Is it OK?