Failure of boot following failed installation attempt

My system (Pentium 133MHz) currently has QNX 4.24 OS. I received the May
2001 Product CD, with licenses for the WATCOM C/C++ 10.6 compiler and TCP/IP
SDK 4.25. (NOTE: I don’t wish to upgrade to 4.25, because our vendor
claims his software won’t work with the newer version.) When I ran the
upgrade procedure, using the bootable floppy that came with the CD-ROM, it
first partitioned part of my disk. Following that it began the WATCOM
installation, only to lock up following the completion of file copying.
After waiting to see if it would recover, I aborted the install, then
rebooted only to find that the boot now fails at the “Press Esc for
alternate OS…” entry. Here it just hangs forever.

What can I do? Thanks, in advance for any help.

Steve

Hi Steve,

What partition are you trying to boot from? If a new partition was created then the
bootloader might be trying to boot from that one. When the boot process stops at “Press ESC for alternate
OS…” that means that the OS boot image is either missing or corrupted. If you boot the system
with a boot disk you can get access to the hard disk and rebuild the image. (If that is the only problem).

We are current in the process of recreating the problem here.

Regards,

Joe

Steve A. Hamilton <steve.hamilton@viasat.com> wrote:

My system (Pentium 133MHz) currently has QNX 4.24 OS. I received the May
2001 Product CD, with licenses for the WATCOM C/C++ 10.6 compiler and TCP/IP
SDK 4.25. (NOTE: I don’t wish to upgrade to 4.25, because our vendor
claims his software won’t work with the newer version.) When I ran the
upgrade procedure, using the bootable floppy that came with the CD-ROM, it
first partitioned part of my disk. Following that it began the WATCOM
installation, only to lock up following the completion of file copying.
After waiting to see if it would recover, I aborted the install, then
rebooted only to find that the boot now fails at the “Press Esc for
alternate OS…” entry. Here it just hangs forever.

What can I do? Thanks, in advance for any help.

Steve

Hi Steve,

I went through the update steps and I see were you went wrong. On the screen where it shows the
partitions on the drive you must select “Install to current partition”. It looks like since you
had free (raw) hard disk space the “Next” button was not greyed out. You must have clicked through
which will create a new partition for a full install.

If you had selected “Install to current partition” you would have went to a screen which allows you
to select which packages to install, bypassing the creation of a new partition.

Regards,

Joe

Hardware Support Account <hw@qnx.com> wrote:

Hi Steve,

What partition are you trying to boot from? If a new partition was created then the
bootloader might be trying to boot from that one. When the boot process stops at “Press ESC for alternate
OS…” that means that the OS boot image is either missing or corrupted. If you boot the system
with a boot disk you can get access to the hard disk and rebuild the image. (If that is the only problem).

We are current in the process of recreating the problem here.

Regards,

Joe

Steve A. Hamilton <> steve.hamilton@viasat.com> > wrote:
My system (Pentium 133MHz) currently has QNX 4.24 OS. I received the May
2001 Product CD, with licenses for the WATCOM C/C++ 10.6 compiler and TCP/IP
SDK 4.25. (NOTE: I don’t wish to upgrade to 4.25, because our vendor
claims his software won’t work with the newer version.) When I ran the
upgrade procedure, using the bootable floppy that came with the CD-ROM, it
first partitioned part of my disk. Following that it began the WATCOM
installation, only to lock up following the completion of file copying.
After waiting to see if it would recover, I aborted the install, then
rebooted only to find that the boot now fails at the “Press Esc for
alternate OS…” entry. Here it just hangs forever.

What can I do? Thanks, in advance for any help.

Steve