Printing to postscript

I have a client who is trying to print a screen image. He brings up his
photon app and goes to take a snapshot of that window. He brings up
snapshot and snaps his screen. The preview looks fine.

If he then tries to print to a postscript printer nothing comes out.

If he then tries to print to a file and read that postscript file from a MAC
it says that the file is invalid.

He can successfully create a BMP or JPG file but that is not an acceptable
option for him.

The postscript file is 4.9 MB in size. Is that a problem?

BTW, to look at the file it looks like a valid postscript file. (i.e. it
ends properly.) Not that either of us claim to be able to read a 4.9 MB
file.


Bill Caroselli – 1(626) 824-7983
Q-TPS Consulting
QTPS@EarthLink.net

BTW, printing helpviewer pages (including some graphics) and printing from
voyager both seem to work OK. But both produce much smaller postscript
files.


Bill Caroselli – 1(626) 824-7983
Q-TPS Consulting
QTPS@EarthLink.net


“Bill Caroselli” <qtps@earthlink.net> wrote in message
news:a4bfr4$f6r$1@inn.qnx.com

I have a client who is trying to print a screen image. He brings up his
photon app and goes to take a snapshot of that window. He brings up
snapshot and snaps his screen. The preview looks fine.

If he then tries to print to a postscript printer nothing comes out.

If he then tries to print to a file and read that postscript file from a
MAC
it says that the file is invalid.

He can successfully create a BMP or JPG file but that is not an acceptable
option for him.

The postscript file is 4.9 MB in size. Is that a problem?

BTW, to look at the file it looks like a valid postscript file. (i.e. it
ends properly.) Not that either of us claim to be able to read a 4.9 MB
file.


Bill Caroselli – 1(626) 824-7983
Q-TPS Consulting
QTPS@EarthLink.net

Hi Bill,

see below…

Bill Caroselli wrote:

BTW, printing helpviewer pages (including some graphics) and printing from
voyager both seem to work OK. But both produce much smaller postscript
files.


Bill Caroselli – 1(626) 824-7983
Q-TPS Consulting
QTPS@EarthLink.net


“Bill Caroselli” <> qtps@earthlink.net> > wrote in message
news:a4bfr4$f6r$> 1@inn.qnx.com> …

I have a client who is trying to print a screen image. He brings up his
photon app and goes to take a snapshot of that window. He brings up
snapshot and snaps his screen. The preview looks fine.

which preview are you talking about the photon viewer(pv) or the print
preview window ?

I have submitted a problem report pv the draw buffer has a 4k maximum.
If you have an image larger than that it causes nothing to come out of
the printer or when you try to save the file as a .phs or .ps it creates
invalid files.

If he then tries to print to a postscript printer nothing comes out.

If he then tries to print to a file and read that postscript file from a

MAC

What do you mean by MAC?


it says that the file is invalid.

He can successfully create a BMP or JPG file but that is not an acceptable
option for him.

The postscript file is 4.9 MB in size. Is that a problem?

Have you tried printing this file?

BTW, to look at the file it looks like a valid postscript file. (i.e. it
ends properly.) Not that either of us claim to be able to read a 4.9 MB
file.


Bill Caroselli – 1(626) 824-7983
Q-TPS Consulting
QTPS@EarthLink.net

Regards
Brenda