Socket, Server unreachable

The client inititiates a data download with rpc. Then the server mounts a
directory on the client with nfs and reads several files. Once in a while
the server gets unresponsive to further rpc calls. The server can be pinged
but otherwise (telnet, ftp, rpc, rpcinfo) can’t be reached. On the other
side the server is up and every outbound ip-service works fine.

What can be the reason? Should the number of threads in Socket be increased?
Is this a known bug? Should we update to 4.25?

Thanks for your help
Markus

Versions:
Qnx: 4.24
TCP/IP: 4.24

Any one?


Markus Jauslin <markus.jauslin@ch.mullermartini.com> schrieb in im
Newsbeitrag: 902j3r$3td$1@inn.qnx.com

The client inititiates a data download with rpc. Then the server mounts a
directory on the client with nfs and reads several files. Once in a while
the server gets unresponsive to further rpc calls. The server can be
pinged
but otherwise (telnet, ftp, rpc, rpcinfo) can’t be reached. On the other
side the server is up and every outbound ip-service works fine.

What can be the reason? Should the number of threads in Socket be
increased?
Is this a known bug? Should we update to 4.25?

Thanks for your help
Markus

Versions:
Qnx: 4.24
TCP/IP: 4.24

Markus Jauslin <markus.jauslin@ch.mullermartini.com> wrote:

The client inititiates a data download with rpc. Then the server mounts a
directory on the client with nfs and reads several files. Once in a while
the server gets unresponsive to further rpc calls. The server can be pinged
but otherwise (telnet, ftp, rpc, rpcinfo) can’t be reached. On the other
side the server is up and every outbound ip-service works fine.

Is an error returned when telnet or ftp fail? What does netstat -nr
netstat -in and netstat -an show? Is inetd still running? (sin, sin ver).
Does telnet or ftp work connecting to localhost on the server.

What can be the reason? Should the number of threads in Socket be increased?
Is this a known bug? Should we update to 4.25?

I am not sure why this would occur. If you set traceseverity to 7 (tracectrl)
and obtain a tracelog (tracelogger, traceinfo) if you see a line similar to
“waiting for thread…” then you will need to increase the number of
threads. Does setting -t300 for example make the problem go away?

Dave


Thanks for your help
Markus

Versions:
Qnx: 4.24
TCP/IP: 4.24

Dave Brown <dabrown@qnx.com> schrieb in im Newsbeitrag:
941l5r$5n2$1@nntp.qnx.com

Markus Jauslin <> markus.jauslin@ch.mullermartini.com> > wrote:
The client inititiates a data download with rpc. Then the server mounts
a
directory on the client with nfs and reads several files. Once in a
while
the server gets unresponsive to further rpc calls. The server can be
pinged
but otherwise (telnet, ftp, rpc, rpcinfo) can’t be reached. On the other
side the server is up and every outbound ip-service works fine.

Is an error returned when telnet or ftp fail? What does netstat -nr
netstat -in and netstat -an show? Is inetd still running? (sin, sin ver).
Does telnet or ftp work connecting to localhost on the server.

I was afraid you were asking this kind of questions? The problem is that
this problem arises occasionally in time between 3 and 10 days apart,
usually during night shift at a customers site. Kind of expensive to be
there and waiting. We try to reproduce this problem with little success so
far.

I will install a debug script which will gather some of the requested
informations and will come back then. Do you have other ideas how to track
the problem?

What can be the reason? Should the number of threads in Socket be
increased?
Is this a known bug? Should we update to 4.25?

I am not sure why this would occur. If you set traceseverity to 7
(tracectrl)
and obtain a tracelog (tracelogger, traceinfo) if you see a line similar
to
“waiting for thread…” then you will need to increase the number of
threads. Does setting -t300 for example make the problem go away?

Dave


Thanks for your help
Markus

Versions:
Qnx: 4.24
TCP/IP: 4.24

Markus Jauslin <markus.jauslin@ch.mullermartini.com> wrote:

Dave Brown <> dabrown@qnx.com> > schrieb in im Newsbeitrag:
941l5r$5n2$> 1@nntp.qnx.com> …
Markus Jauslin <> markus.jauslin@ch.mullermartini.com> > wrote:
The client inititiates a data download with rpc. Then the server mounts
a
directory on the client with nfs and reads several files. Once in a
while
the server gets unresponsive to further rpc calls. The server can be
pinged
but otherwise (telnet, ftp, rpc, rpcinfo) can’t be reached. On the other
side the server is up and every outbound ip-service works fine.

Is an error returned when telnet or ftp fail? What does netstat -nr
netstat -in and netstat -an show? Is inetd still running? (sin, sin ver).
Does telnet or ftp work connecting to localhost on the server.

I was afraid you were asking this kind of questions? The problem is that
this problem arises occasionally in time between 3 and 10 days apart,
usually during night shift at a customers site. Kind of expensive to be
there and waiting. We try to reproduce this problem with little success so
far.

I will install a debug script which will gather some of the requested
informations and will come back then. Do you have other ideas how to track
the problem?

Did you see the references to traceinfo below as well? That data
should be gathered too. One other question is does the system
eventually recover on its own? Does slaying and restarting Socket
recover the system or do you need to restart Net or drivers as well?

Thanks

Dave



What can be the reason? Should the number of threads in Socket be
increased?
Is this a known bug? Should we update to 4.25?

I am not sure why this would occur. If you set traceseverity to 7
(tracectrl)
and obtain a tracelog (tracelogger, traceinfo) if you see a line similar
to
“waiting for thread…” then you will need to increase the number of
threads. Does setting -t300 for example make the problem go away?

Dave


Thanks for your help
Markus

Versions:
Qnx: 4.24
TCP/IP: 4.24

Dave Brown <dabrown@qnx.com> schrieb in im Newsbeitrag:
944a0f$m68$1@nntp.qnx.com

Markus Jauslin <> markus.jauslin@ch.mullermartini.com> > wrote:

Dave Brown <> dabrown@qnx.com> > schrieb in im Newsbeitrag:
941l5r$5n2$> 1@nntp.qnx.com> …
Markus Jauslin <> markus.jauslin@ch.mullermartini.com> > wrote:
The client inititiates a data download with rpc. Then the server
mounts
a
directory on the client with nfs and reads several files. Once in a
while
the server gets unresponsive to further rpc calls. The server can be
pinged
but otherwise (telnet, ftp, rpc, rpcinfo) can’t be reached. On the
other
side the server is up and every outbound ip-service works fine.

Is an error returned when telnet or ftp fail? What does netstat -nr
netstat -in and netstat -an show? Is inetd still running? (sin, sin
ver).
Does telnet or ftp work connecting to localhost on the server.

No they don’t. “ftp localhost” replies with Service not available. “telnet
localhost” proceeds until the “Escape character” message.

Other information see attached files.

I was afraid you were asking this kind of questions? The problem is that
this problem arises occasionally in time between 3 and 10 days apart,
usually during night shift at a customers site. Kind of expensive to be
there and waiting. We try to reproduce this problem with little success
so
far.

I will install a debug script which will gather some of the requested
informations and will come back then. Do you have other ideas how to
track
the problem?


Did you see the references to traceinfo below as well? That data
should be gathered too. One other question is does the system
eventually recover on its own? Does slaying and restarting Socket
recover the system or do you need to restart Net or drivers as well?

Unfortunatly I didn’t do these tests. I restarted the whole machine.

Thanks

Dave




What can be the reason? Should the number of threads in Socket be
increased?
Is this a known bug? Should we update to 4.25?

I am not sure why this would occur. If you set traceseverity to 7
(tracectrl)
and obtain a tracelog (tracelogger, traceinfo) if you see a line
similar
to
“waiting for thread…” then you will need to increase the number of
threads. Does setting -t300 for example make the problem go away?

I can’t see any thing special. Do you?

Dave


Thanks for your help
Markus

Versions:
Qnx: 4.24
TCP/IP: 4.24

\

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M8V%L/3$@9F%I;&5D(“AV8U]A='1A8V@@8W1R;”!P:W0I"DIA;B Q.2 Q-SHP
M-CHQ,B V(# P,# T,#(U(#$@
# S-RD@3D54(“@@<G@I($YI9#TP,#$P,# @
M,# X,S Y('5N<F5C;V=N:7IE9”!R87<@<&%C:V5T(’!R;W1O8V]L"DIA;B Q
M.2 Q-SHP-CHQ,B V(# P,# T,#(U(#$@# S-RD@3D54(“@@<G@I($YI9#TP
M,#$P,# @,# X,S Y('5N<F5C;V=N:7IE9”!R87<@<&%C:V5T('!R;W1O8V]L
M"DIA;B Q.2 Q-SHP-CHQ,B V(# P,# T,#(S(# @
# S-2D@3D54(" @(" @
M($QO9VEC86P],2 M($YO9&4@;F]T(&EN(&YO9&5M87 N"DIA;B Q.2 Q-SHP
M-CHQ,B V(# P,# T,# W(# @# P-RD@3D54("@@='@I($QO9VEC86P],2!F
M86EL960@
‘9C7V%T=&%C:"!C=’)L('!K=“D2F%N(#$Y(#$W.C V.C$S(#8@
M,# P,#0P,C,@," H,#,U
2!.150@(” @(" @3&]G:6-A;#TQ(“T@3F]D92!N
M;W0@:6X@;F]D96UA<“X2F%N(#$Y(#$W.C V.C$S(#8@,# P,#0P,#<@," H
M,# W
2!.150@"!T>“D@3&]G:6-A;#TQ(&9A:6QE9” H=F-?871T86-H(&-T
M<FP@<&MT
0I86X@,3D@,3<Z,#8Z,30@-B P,# P-# R,R P(“@P,S4I($Y%
M5” @(" @(“!,;V=I8V%L/3$@+2!.;V1E(&YO=”!I;B!N;V1E;6%P+@I
86X@
M,3D@,3<Z,#8Z,30@-B P,# P-# P-R P(”@P,#<I($Y%5” H(‘1X2!,;V=I
M8V%L/3$@9F%I;&5D(“AV8U]A='1A8V@@8W1R;”!P:W0I"DIA;B Q.2 Q-SHP
M-CHQ-2 V(# P,# T,#(S(# @
# S-2D@3D54(" @(" @($QO9VEC86P],2 M
M($YO9&4@;F]T(&EN(&YO9&5M87 N"DIA;B Q.2 Q-SHP-CHQ-2 V(# P,# T
M,# W(# @# P-RD@3D54("@@='@I($QO9VEC86P],2!F86EL960@‘9C7V%T
M=&%C:"!C=’)L(’!K=“D2F%N(#$Y(#$W.C V.C$V(#8@,# P,#0P,C,@," H
M,#,U
2!.150@(” @(" @3&]G:6-A;#TQ(“T@3F]D92!N;W0@:6X@;F]D96UA
M<“X2F%N(#$Y(#$W.C V.C$V(#8@,# P,#0P,#<@," H,# W2!.150@"!T
M>“D@3&]G:6-A;#TQ(&9A:6QE9” H=F-?871T86-H(&-T<FP@<&MT
0I86X@
M,3D@,3<Z,#8Z,3<@-B P,# P-# R,R P(“@P,S4I($Y%5” @(" @(“!,;V=I
M8V%L/3$@+2!.;V1E(&YO=”!I;B!N;V1E;6%P+@I
86X@,3D@,3<Z,#8Z,3<@
M-B P,# P-# P-R P(”@P,#<I($Y%5” H(‘1X2!,;V=I8V%L/3$@9F%I;&5D
M(“AV8U]A='1A8V@@8W1R;”!P:W0I"DIA;B Q.2 Q-SHP-CHQ." V(# P,# T
M,#(S(# @
# S-2D@3D54(" @(" @($QO9VEC86P],2 M($YO9&4@;F]T(&EN
M(&YO9&5M87 N"DIA;B Q.2 Q-SHP-CHQ." V(# P,# T,# W(# @# P-RD@
M3D54("@@='@I($QO9VEC86P],2!F86EL960@
‘9C7V%T=&%C:"!C=’)L(’!K
M=“D2F%N(#$Y(#$W.C V.C(P(#8@,# P,#0P,C,@," H,#,U2!.150@(” @
M(" @3&]G:6-A;#TQ("T@3F]D92!N;W0@:6X@;F]D96UA<"X*2F%N(#$Y(#$W
M.C V.C(P(#8@

Forgot to tell you what the ip addresses in netstat output mean:

  • 193.72,243.233 is our home address from where I did some analysis.
  • 194.242.198.213 is the unreachable host which can be accessed by
    QNX-Network via 194.242.198.212.
  • 194.242.198.209 is the server which tries to reach both, the
    194.242.198.212 and 194.242.198.213.

There are 2 client processes on 194.242.198.209 (OS/2) each having one rpc
connection to 194.242.198.212 and -.213. First process detects that the
connection is invalid and recreates the connection and does some rpc. Then
the second process detects that the RPC-Server on 194.242.198.213 has been
restarted and also tries to reconnect which fails.

Thanks for any further assictance
Markus


Markus Jauslin <markus.jauslin@ch.mullermartini.com> schrieb in im
Newsbeitrag: 94gsnf$31q$1@inn.qnx.com

Dave Brown <> dabrown@qnx.com> > schrieb in im Newsbeitrag:
944a0f$m68$> 1@nntp.qnx.com> …
Markus Jauslin <> markus.jauslin@ch.mullermartini.com> > wrote:

Dave Brown <> dabrown@qnx.com> > schrieb in im Newsbeitrag:
941l5r$5n2$> 1@nntp.qnx.com> …
Markus Jauslin <> markus.jauslin@ch.mullermartini.com> > wrote:
The client inititiates a data download with rpc. Then the server
mounts
a
directory on the client with nfs and reads several files. Once in a
while
the server gets unresponsive to further rpc calls. The server can
be
pinged
but otherwise (telnet, ftp, rpc, rpcinfo) can’t be reached. On the
other
side the server is up and every outbound ip-service works fine.

Is an error returned when telnet or ftp fail? What does netstat -nr
netstat -in and netstat -an show? Is inetd still running? (sin, sin
ver).
Does telnet or ftp work connecting to localhost on the server.

No they don’t. “ftp localhost” replies with Service not available. “telnet
localhost” proceeds until the “Escape character” message.

Other information see attached files.


I was afraid you were asking this kind of questions? The problem is
that
this problem arises occasionally in time between 3 and 10 days apart,
usually during night shift at a customers site. Kind of expensive to
be
there and waiting. We try to reproduce this problem with little
success
so
far.

I will install a debug script which will gather some of the requested
informations and will come back then. Do you have other ideas how to
track
the problem?


Did you see the references to traceinfo below as well? That data
should be gathered too. One other question is does the system
eventually recover on its own? Does slaying and restarting Socket
recover the system or do you need to restart Net or drivers as well?

Unfortunatly I didn’t do these tests. I restarted the whole machine.

Thanks

Dave




What can be the reason? Should the number of threads in Socket be
increased?
Is this a known bug? Should we update to 4.25?

I am not sure why this would occur. If you set traceseverity to 7
(tracectrl)
and obtain a tracelog (tracelogger, traceinfo) if you see a line
similar
to
“waiting for thread…” then you will need to increase the number of
threads. Does setting -t300 for example make the problem go away?

I can’t see any thing special. Do you?


Dave


Thanks for your help
Markus

Versions:
Qnx: 4.24
TCP/IP: 4.24



\

Markus Jauslin <markus.jauslin@ch.mullermartini.com> wrote:

Forgot to tell you what the ip addresses in netstat output mean:

  • 193.72,243.233 is our home address from where I did some analysis.
  • 194.242.198.213 is the unreachable host which can be accessed by
    QNX-Network via 194.242.198.212.
  • 194.242.198.209 is the server which tries to reach both, the
    194.242.198.212 and 194.242.198.213.

There are 2 client processes on 194.242.198.209 (OS/2) each having one rpc
connection to 194.242.198.212 and -.213. First process detects that the
connection is invalid and recreates the connection and does some rpc. Then
the second process detects that the RPC-Server on 194.242.198.213 has been
restarted and also tries to reconnect which fails.

Thanks for any further assictance
Markus

I don’t see anything in the trace. I see that there is outstanding
data in the recv Q of the portmap port and telnetd port. What is
the state of these processes at this time?. (sin) It looks like
you took a sin at the time of the trace. Do you still have this?

Dave



Markus Jauslin <> markus.jauslin@ch.mullermartini.com> > schrieb in im
Newsbeitrag: 94gsnf$31q$> 1@inn.qnx.com> …

Dave Brown <> dabrown@qnx.com> > schrieb in im Newsbeitrag:
944a0f$m68$> 1@nntp.qnx.com> …
Markus Jauslin <> markus.jauslin@ch.mullermartini.com> > wrote:

Dave Brown <> dabrown@qnx.com> > schrieb in im Newsbeitrag:
941l5r$5n2$> 1@nntp.qnx.com> …
Markus Jauslin <> markus.jauslin@ch.mullermartini.com> > wrote:
The client inititiates a data download with rpc. Then the server
mounts
a
directory on the client with nfs and reads several files. Once in a
while
the server gets unresponsive to further rpc calls. The server can
be
pinged
but otherwise (telnet, ftp, rpc, rpcinfo) can’t be reached. On the
other
side the server is up and every outbound ip-service works fine.

Is an error returned when telnet or ftp fail? What does netstat -nr
netstat -in and netstat -an show? Is inetd still running? (sin, sin
ver).
Does telnet or ftp work connecting to localhost on the server.

No they don’t. “ftp localhost” replies with Service not available. “telnet
localhost” proceeds until the “Escape character” message.

Other information see attached files.


I was afraid you were asking this kind of questions? The problem is
that
this problem arises occasionally in time between 3 and 10 days apart,
usually during night shift at a customers site. Kind of expensive to
be
there and waiting. We try to reproduce this problem with little
success
so
far.

I will install a debug script which will gather some of the requested
informations and will come back then. Do you have other ideas how to
track
the problem?


Did you see the references to traceinfo below as well? That data
should be gathered too. One other question is does the system
eventually recover on its own? Does slaying and restarting Socket
recover the system or do you need to restart Net or drivers as well?

Unfortunatly I didn’t do these tests. I restarted the whole machine.

Thanks

Dave




What can be the reason? Should the number of threads in Socket be
increased?
Is this a known bug? Should we update to 4.25?

I am not sure why this would occur. If you set traceseverity to 7
(tracectrl)
and obtain a tracelog (tracelogger, traceinfo) if you see a line
similar
to
“waiting for thread…” then you will need to increase the number of
threads. Does setting -t300 for example make the problem go away?

I can’t see any thing special. Do you?


Dave


Thanks for your help
Markus

Versions:
Qnx: 4.24
TCP/IP: 4.24



\

Dave Brown <dabrown@qnx.com> schrieb in im Newsbeitrag:
94kphg$b8a$1@nntp.qnx.com

Markus Jauslin <> markus.jauslin@ch.mullermartini.com> > wrote:
Forgot to tell you what the ip addresses in netstat output mean:

  • 193.72,243.233 is our home address from where I did some analysis.
  • 194.242.198.213 is the unreachable host which can be accessed by
    QNX-Network via 194.242.198.212.
  • 194.242.198.209 is the server which tries to reach both, the
    194.242.198.212 and 194.242.198.213.

There are 2 client processes on 194.242.198.209 (OS/2) each having one
rpc
connection to 194.242.198.212 and -.213. First process detects that the
connection is invalid and recreates the connection and does some rpc.
Then
the second process detects that the RPC-Server on 194.242.198.213 has
been
restarted and also tries to reconnect which fails.

Thanks for any further assictance
Markus


I don’t see anything in the trace. I see that there is outstanding
data in the recv Q of the portmap port and telnetd port. What is
the state of these processes at this time?. (sin) It looks like
you took a sin at the time of the trace. Do you still have this?

Dave

What does the queued packets mean?

Here goes the sin information:

SID PID PROGRAM PRI STATE BLK CODE DATA
– – Microkernel — ----- — 10448 0
0 1 sys/Proc32 30f READY — 118k 851k
0 2 sys/Slib32 10r RECV 0 53k 4096
0 4 /bin/Fsys 10r RECV 0 77k 4947k
0 5 /bin/Fsys.aha7scsi 22r RECV 0 57k 262k
0 8 idle 0r READY — 0 40k
0 16 file://2/bin/Dev32 24f RECV 0 32k 94k
0 19 file://2/bin/Dev32.ansi 20r RECV 0 40k 90k
0 22 file://2/bin/Dev32.ser 20r RECV 0 16k 32k
0 23 file://2/bin/Dev32.cti 20r RECV 0 32k 159k
0 35 file://2//cani 18r RECV 0 16k 45k
0 36 file://2/bin/Fsys.floppy 10o RECV 0 20k 40k
0 38 file://2/bin/Dev32.par 9o RECV 0 8192 16k
0 39 file://2/bin/Dev32.pty 20r RECV 0 12k 40k
0 50 file://2/
/bin/tracelogger 10o RECV 0 12k 16k
0 55 file://2//usr/bin/syslogd 10o RECV 0 36k 32k
0 56 file://2/bin/Pipe 24r RECV 0 16k 49k
0 60 file://2/bin/Net 23r RECV 0 32k 73k
0 99 file://2/bin/Net.ether1000 20r RECV 0 28k 28k
0 100 file://2/bin/nameloc 20o RECV 0 6144 20k
0 101 file://2/bin/nameloc 20o REPLY 0 6144 20k
0 103 file://2/
/usr/ucb/Socket 22r RECV 0 225k 503k
0 112 file://2//usr/ucb/portmap 10o RECV 113 28k 40k
0 117 file://2/
/usr/ucb/inetd 10o RECV 119 36k 36k
0 118 file://2/bin/tinit 10o WAIT -1 16k 28k
1 122 file://2/bin/ksh 10o WAIT -1 31k 61k
1 184 file://2//photon/bin/Photon 7r RECV 0 57k 69k
2 189 file://2/
/bin/phfontpfr 10r RECV 0 126k 389k
1 196 file://2//drivers/Pg.rage 12r REPLY 184 155k 163k
1 201 file://2/bin/Input 12o RECV 0 32k 28k
3 206 file://2/
/photon/bin/pwm 10o RECV 0 94k 139k
1 213 file://2/bin/Input 10o RECV 0 32k 28k
4 224 file://2//photon/bin/pdm 10o REPLY 184 143k 339k
1 469 file://2/
/photon/bin/pterm 7f RECV 0 65k 126k
5 472 file://2/bin/ksh 7f REPLY 16 31k 53k
1 4188 file://2/bin/ksh 10o WAIT -1 31k 45k
1 4191 file://2/bin/sin 10o REPLY 1 45k 40k