mouse fails after a short time

qnx4.25 patch G, photon 1.14 (may 12, 2000)

Hi,

I have just been upgrading a system with a new processor card (Peak635) and
took the opportunity to also go to patch G. The system uses a serial
interface touchscreen (microtouch protocol). A PS2 mouse and keyboard are
left plugged but not normally used.

I find that after a short period 5-10 minutes (sometimes longer) the mouse
stops working (i.e. pointer stops moving in response to mouse movements).
The touchscreen continues to function as does the keyboard.

I have not had a chance to try another mouse yet (the system is counting
biscuits on a heavily used production line) but the system the mouse was
originally on did not seem to have any problems with it.

Anyone have any thoughts or suggestions on what could be going on or any
tests to perform?

TIA

Steve

We have an application that uses both a mouse and a touchscreen. Most of
our mouse problems similar to yours have been the mouse becoming unplugged
or loose and the other has been static discharge. This product also works
on a product line with a conveyor and the operators often accumulate a
static charge from the moving belts, etc. Our cure was to go wireless on
the mouse and keyboard.

“Stephen F Terrell” <stephen@trsystem.demon.co.uk> wrote in message
news:b939kf$2jf$1@inn.qnx.com

qnx4.25 patch G, photon 1.14 (may 12, 2000)

Hi,

I have just been upgrading a system with a new processor card (Peak635)
and
took the opportunity to also go to patch G. The system uses a serial
interface touchscreen (microtouch protocol). A PS2 mouse and keyboard are
left plugged but not normally used.

I find that after a short period 5-10 minutes (sometimes longer) the mouse
stops working (i.e. pointer stops moving in response to mouse movements).
The touchscreen continues to function as does the keyboard.

I have not had a chance to try another mouse yet (the system is counting
biscuits on a heavily used production line) but the system the mouse was
originally on did not seem to have any problems with it.

Anyone have any thoughts or suggestions on what could be going on or any
tests to perform?

TIA

Steve

Hi,
thanks for the response. It looks as though it is something like that. It
also seems to affect a low cost mouse more than the usual brands! A lesson
to be learnt.
Steve


“Ivan Bannon” <ivan.bannon@rjginc.com> wrote in message
news:bab67u$q6b$1@inn.qnx.com

We have an application that uses both a mouse and a touchscreen. Most of
our mouse problems similar to yours have been the mouse becoming unplugged
or loose and the other has been static discharge. This product also works
on a product line with a conveyor and the operators often accumulate a
static charge from the moving belts, etc. Our cure was to go wireless on
the mouse and keyboard.