I just installed 6.3.0 for a new customer. The package came with a technical
support card that says go to www.qnx.com for technical support and then
gives an account number and password. Where exactly are these supposed to be
used? The myQNX account asks for an email address and password and doesn’t
say anything about an account number.
Ken Schumm wrote:
I just installed 6.3.0 for a new customer. The package came with a technical
support card that says go to > www.qnx.com > for technical support and then
gives an account number and password. Where exactly are these supposed to be
used? The myQNX account asks for an email address and password and doesn’t
say anything about an account number.
Once you have logged into your myQNX account you will be able to
register your products and support plans.
Regards,
Joe
“Joe Mammone” <hw@qnx.com> wrote in message news:dhcgbr$f6h$1@inn.qnx.com…
Ken Schumm wrote:
I just installed 6.3.0 for a new customer. The package came with a
technical
support card that says go to > www.qnx.com > for technical support and then
gives an account number and password. Where exactly are these supposed
to be
used? The myQNX account asks for an email address and password and
doesn’t
say anything about an account number.Once you have logged into your myQNX account you will be able to
register your products and support plans.
Thanks. Never had access to a support plan before. I’ll pass on the info.
Hi Ken,
If this is Standard Support Plan then you can use it numbers to get access
to the qdn.private.standard newsgroup.
To check that configure your mail program as follows:
- newsgroup server → nntp.qnx.com
- mark ‘newsgroup server requires login’
- account name → account number from your support card
- password → password from your support card.
Also with support card numbers you are able to contact the QSS Helpdesk.
For more information read the following guide:
http://www.qnx.com/download/feature.html?programid=8518
Jacek
U¿ytkownik “Ken Schumm” <NOSPAM@qsolv.com> napisa³ w wiadomo¶ci
news:dh9p9i$coh$1@inn.qnx.com…
I just installed 6.3.0 for a new customer. The package came with a
technical
support card that says go to > www.qnx.com > for technical support and then
gives an account number and password. Where exactly are these supposed to
be
used? The myQNX account asks for an email address and password and doesn’t
say anything about an account number.
“Jacek Rudnicki” <jacek.rudnicki@quantum.com.pl> wrote in message
news:dhdj7j$9hg$1@inn.qnx.com…
If this is Standard Support Plan then you can use it numbers to get access
to the qdn.private.standard newsgroup.To check that configure your mail program as follows:
- newsgroup server → nntp.qnx.com
- mark ‘newsgroup server requires login’
- account name → account number from your support card
- password → password from your support card.
I have tried doing it as you describe (using Outlook Express - don’t blame
me it’s all my company lets me use).
However, whenever I try to access the server an authentication window pops
up re-querying me for the
password.
I have double checked both the account and password numbers repeatedly and I
cannot get it
to work. What am I doing wrong?
Cheers
/urs
Have you tried to register these numbers via myQNX account service?
What does ‘View Account’ show?
U¿ytkownik “Urs Beeli” <invalid@unknown.xx> napisa³ w wiadomo¶ci
news:dhdk57$a5s$1@inn.qnx.com…
“Jacek Rudnicki” <> jacek.rudnicki@quantum.com.pl> > wrote in message
news:dhdj7j$9hg$> 1@inn.qnx.com> …If this is Standard Support Plan then you can use it numbers to get
access
to the qdn.private.standard newsgroup.To check that configure your mail program as follows:
- newsgroup server → nntp.qnx.com
- mark ‘newsgroup server requires login’
- account name → account number from your support card
- password → password from your support card.
I have tried doing it as you describe (using Outlook Express - don’t blame
me it’s all my company lets me use).
However, whenever I try to access the server an authentication window pops
up re-querying me for the
password.I have double checked both the account and password numbers repeatedly and
I
cannot get it
to work. What am I doing wrong?Cheers
/urs
You will want to register your support plan under myQNX and then use
your myQNX username and password to access the newsgroup.
Regards,
Joe
Urs Beeli wrote:
“Jacek Rudnicki” <> jacek.rudnicki@quantum.com.pl> > wrote in message
news:dhdj7j$9hg$> 1@inn.qnx.com> …
If this is Standard Support Plan then you can use it numbers to get access
to the qdn.private.standard newsgroup.To check that configure your mail program as follows:
- newsgroup server → nntp.qnx.com
- mark ‘newsgroup server requires login’
- account name → account number from your support card
- password → password from your support card.
I have tried doing it as you describe (using Outlook Express - don’t blame
me it’s all my company lets me use).
However, whenever I try to access the server an authentication window pops
up re-querying me for the
password.I have double checked both the account and password numbers repeatedly and I
cannot get it
to work. What am I doing wrong?Cheers
/urs
“Joe Mammone” <hw@qnx.com> wrote:
If this is Standard Support Plan then you can use it numbers to get
access
to the qdn.private.standard newsgroup.To check that configure your mail program as follows:
- newsgroup server → nntp.qnx.com
- mark ‘newsgroup server requires login’
- account name → account number from your support card
- password → password from your support card.
I have tried doing it as you describe (using Outlook Express - don’t
blame me it’s all my company lets me use).
However, whenever I try to access the server an authentication window
pops up re-querying me for the password.You will want to register your support plan under myQNX and then use your
myQNX username and password to access the newsgroup.
Ah, thanks. That did the trick.
Cheers
/urs