Hi,
I’m new to qnx and i’m facing few issues in booting QNX 6.3.2.
Issue: I’ve installed QNX 6.3.2 and after finishing the installation it asked me to remove the CD from CD-ROM and restart the machine. After restarting the machine it tries to boot from Hard disk and hangs showing the below
“Generating helpviewer search index”
I’m not sure whats going wrong and i need some help regarding it.
Thanks,
Praveen Peddi.
Praveen,
How long did you wait for the ‘hang’ to go away? It can take a couple minutes to generate the index if your CPU is slow and/or your HD/CF card is slow.
Also, what kind of machine are you installing on (CPU, Ram. HD/CF size)
Tim
Hi Tim,
Thanks for your response. I had waited for more than 30 minutes after it displayed that message,I’m installing it on Pentium machine. Ram=256MB, HDD=40GB.
It starts booting and then at one point it says “Generating helpviewer search index” and thats it, it hangs over there.
30 minutes seems to be enough. While QNX is “Generating helpviewer search index”, did you notice the hard drive (led) working?.. Or your system is totally idle?..
I don’t remember been waiting for so long…
How many times did you try?
Regards,
JM
Praveen,
I am of course assuming you are doing a full install of the Momentics Development suite (ie the compiler etc) as opposed to just the QNX O/S.
If that’s the case, it may take more than 30 minutes on your machine (when you say pentium, I am assuming an original pentium that’s running at say 200 Mhz , not a PII, PIII, PIV etc) to generate the HelpViewer index because it’s setting everything up for a full development installation and you have limited RAM and a slow processor.
You might want to let it run overnight and see what happens.
Tim
Hi Tim/JM,
I will run it overnight and i will see if it helps me. I am installing a full qnx OS.
My hard disk lite shows idle, It doesn’t blink and it and my hard disk stays idle. I tried it for more than 5 to 8 times.
Hi Tim,
Today whne i came and tried booting the QNX, I’ve found this message where it’s getting strucked. “Trying SATA mvSata. Scanning for devices…”
I am unable to see “Generating helpviwer search index” where it used to struck earlier.
What could be the problem and how can i proceed further, and coming to H/W info…I’m using P4 machine with 2.2GH Processor and 256 MB RAM, 40 GB Harddisk.
It seems a hardarwe/BIOS problem… don’t you have other machine (even virtual) to try? Don’t you have anonther QNX image?
But I think is hardware or BIOS configuration… PnP OS is: NO, isn’t it? (it is requested by the QNX installation instruction)
mmm… I don’t know what else could be…
Juan Manuel
Praveen,
This means QNX can’t locate the hard drive.
What kind of hard drive is in this machine? Is it a SATA drive or an IDE? Do you see the hard drive detected at all by QNX during the IDE scan or SATA scan for devices?
If you have a SATA drive make sure that you have the BIOS set to run SATA compatibility in legacy mode.
Tim
Tim,
I have IDE Hard drive in the machine,I see the Hard drive detected in BIOS and also i installed QNX on the same Hard drive earlier when i posted this query, at that time i was able to install but unable to boot and it used to hang saying “Generating Help Veiwer search index”.
But today i’m facing some different problems when i try to reinstall it again, i was able to install windows XP on the same hard drive as i wanted to check whether the problem is with Hard drive or some thing else.
But when i try to install QNX 6.3.2, it starts booting from CD and then it hangs after some time showing the below message,
Press the space bar to input boot options or D to disable DMA
Trying SATA ahci. Scanning for devices.
Trying EIDE. Scanning for devices
\
It hangs and never finds the devices.
I’m not sure of what’s going wrong. Please let me know how to proceed further.
Praveen,
There must be something unusual about the hardware in your machine that makes it ‘non-standard’. What exactly is in this machine besides the harddrive and CD (which I also assume is an IDE device). Can you list all the devices and how they are located on the IDE connectors in the BIOS.
Try pressing the ‘D’ key to disable DMA transfers and see if that detects the Harddrive.
Tim
Hi Tim,
Even i’m not sure what’s unusual is there.I have a Primary HDD IDE and a CDROM, In BIOS i set CDROM as primary boot and HDD as secondary for booting from CD.
I even tried by pressing ‘D’ key to disable DMA transfers, But left helpless…
Any suggestions…??
Thanks,
Praveen Peddi
Praveen,
How is the cabling connected inside the machine. Is the CD and HD on the same IDE cable? I’d suggest putting the HD and CD on different IDE cables if they are already not setup that way. This could cause issues if both are on the same IDE cable and are jumpered as master devices.
Are there any options you can set for the IDE controller in the BIOS?
You might try swapping in another CD-Rom drive if you have one.
If you can’t get it to work you may just have to give up and try on another machine with the assumption that something hardware wise is incompatible (either the Motherboard or CD-Rom or Harddrive).
Tim
Hi Tim,
Thanks for your help, I’ve rearranged the cabling in my machine and kept the HDD on one IDE and CD-ROM on another IDE and was bale to re-install the QNX 6.3.2. It got installed and at it is again strucked at “Generating Help veiwer search index”. I left the machine on that prompt for more than 4 Hours, But it still displays the same message.
Is there any more troubleshooting to be done.
Thanks,
Praveen Peddi.
Don’t you have other PC ?
Praveen,
I’m glad you got QNX to install again finally.
As for the Generating Help Viewing Index message, all I can say is leave it running over night and see if it completes.
The only reasons I can think of for it taking this long are:
Tim
I have the same problem.
I’m a computer repairman in branch office of small company in Korea.
We have several QNX server which I installed.
each have the same parts, of course same performance, but I couldn’t install QNX only this machine.
Yesterday I found it doesn’t work(it have had installed QNX Ver 6.2.0 and was working probably) so I formatted hard disk and installed QNX.
but it hangs showing “Generating helpviewer search database” more than 3 hours.
I was able to install Windows XP too.
Next week, an engineer will come here to fix this machine, I expect then I can know what’s the problem.
I repeat what I said. As I see, It seems to be a hardware problem. Don’t you have programs to test the hardware (hard disk R/W, RAM memory, peripherical detection, etc…) ?
Hi All,
Thanks a ton for your support… 
The issue has been resolved and the problem was with the RAM size, I had swapped the Hard disk to new system wich has 512 MB of ram and it started booting with out any errors, where as my earlier RAM size was 256 MB.
Thanks,
Praveen Peddi.
Hi All,
I’m back again with few more issues…, my files in /usr/local/bin and /usr/local/lib and some other in /var are corrupted. when i do ls -ltr it gives the below output,
ls: Corrupted file system detected (./
crgb
0xffffffff
1004
data
26
3011
multi
5
Site:)
ls: Corrupted file system detected (./g
1282,1334445470
3010
font
TextFont08
1004
data)
ls: Corrupted file system detected (./
dim
24,20
1006
flag
2,1334445470
3001
pixmap
)
ls: No such file or directory (./X)
ls: No such file or directory (.)
ls: Corrupted file system detected (./
)
ls: )orrupted file system detected (./
ls: Corrupted file system detected (./
)
ls: No such file or directory (./
)
ls: Corrupted)file system detected (./
ls: Corrupted file system detected (./5,2
3003
short
4
1005
dim
29,22
1006
flag
256,13)
ls: Corrupted file system detected (./ort
0
2005
short
0
2002
crgb
0xc6c6c6
2015
flag
)
ls: Corrupted file system detected (./)
ls: Corrupted file system detected (./)
ls: Corrupted file system detected (./)
ls: Corrupted file system detected (./)
ls: Corrupted file system detected (./06
flag
258,1334445470
1005
dim
363,22
3002
flag)
ls: Corrupted file system detected (./Font08
3011
multi
3
adf3015
short
0
10001
flag
1)
ls: Corrupted file system detected (./ort
0
10004000
lock
0
0
PtComboBox
3
base_transl)
ls: Corrupted file system detected (./a
33
10001
flag
1200,8191
23003
font
TextFont08
)
total 9054629
—xr-xrwt 12337 2676 2616 174547308 Jul 24 1975
288,8191
4008
f
—Srw-r-t 14898 14900 12850 841626161 Jun 05 1992 2<<3:4:222222222
----r-xr-T 12336 2613 12337 1600484193 Aug 16 1995 0
PtComboBox
4
b
----rw–wT 12594 12850 12850 842084914 Feb 26 1996 ''12222222102222
—sr----t 12336 14386 12554 174547308 May 08 1999
pos
0,95
1006
f
d–x------ 16445 15680 15677 656877359 Jul 25 2002 =2<====<=>?:=2=2
drwxrwxrwx 1 root root 4096 Jan 29 22:13
—sr-xr-t 14385 13366 11321 170920496 Oct 20 2021 3
10004000
lock
—Srw–wt 2676 26739 29295 174876002 Jul 26 2029 00
lock
0
0
PtLa
I’m not sure of what has gone wrong, But i’ve tried reparing the filesystem using chkfsys and it says,
[ /etc/system/trap/unknown ]
link lost
Paused (Cannot fix)…
Dir /usr/local/lib
[ /usr/local/lib/10
1006
flag
167773312,1334445470
1005
dim
40,17 ]
link lost
Paused (Cannot fix)… Y
Dir /usr/local/bin
[ /usr/local/bin/’'1222222210222222120’12 ]
link lost
Paused (Cannot fix)… Y
Dir /var
Dir /var/state
Dir /var/state/dhcp
Dir /var/clipboard
[ /var/clipboard/QNX_6.3.2 ]
link lost
Paused (Cannot fix)… Y
Dir /var/log
Dir /var/run
[ /var/run/ ]
link lost
Paused (Cannot fix)… Y
Dir /var/lock
[ /var/lock/3ÿ ]
link lost
Paused (Cannot fix)… Y
Dir /var/spool
Dir /var/spool/mail
[ /var/spool/mail/))/)T/)/S0)))))))) ]
link lost
Paused (Cannot fix)… Y
Dir /var/spool/mqueue
[ /var/spool/mqueue/ ]
link lost
Dir /var/spool/cron
Dir /var/spool/cron/crontabs
[ /var/spool/cron/crontabs/
111,33
1005
dim
118,21
10004000
lock
0
0
PtColo ]
link lost
Paused (Cannot fix)…
Dir /var/dumps
[ /var/dumps/ÿ ]
link lost
Paused (Cannot fix)…
Paused (Cannot fix)… Y
Dir /var/help
]/var/help/ÂÃ